The online retail giant said Wednesday that developers can now apply to test the voices, which were built to sound like U.S. English speakers. With voice becoming a more popular input, businesses can use Polly to differentiate their offerings on Alexa. For developers with skills that use only one voice, changing it or adding another in the right place may offer a more engaging experience for customers, according to the post.
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It was already possible to add additional voices to Alexa through MP3 recordings, but this solution is definitely more seamless for developers. "It's as easy as that". Specifically, the company has released a developer preview that will let skill developers choose from a wider range of Alexa voices for use in their projects. You can cache and replay Amazon Polly's speech output to prompt callers through interactive voice response (IVR) systems, such as Amazon Connect.
Amazon now has a number of different voices with different dialects and accents developers can now bundle into their skills, according to the company's website.
The bank used the Alexa Skills Kit to create the services.