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When Microsoft claimed that they "focused on helping people across their work and personal lives" with their new update, deleting personal files isn't exactly what most users had in mind.

An apparent bug in the October Windows 10 update has the potential to delete the contents of your Windows 10 user folders - including documents, photos, music, videos and everything else you hold dear.

Yesterday Microsoft pulled the Windows 10 October 2018 Update as some users were reporting that they were missing files after the update had finished.

Now, Microsoft has paused the Windows 10 1809 rollout and we know how this bug slipped through the cracks.

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If you have manually downloaded the new update but haven't installed it, then make sure you delete it and don't install it on your system. In a tweet, Sarkar said that technical support teams "have the tools to get you back to a good state".

The issue appears to have been relayed to Microsoft via the Windows 10 Feedback Hub feature months ago, with "tons of reports" being filed by users experiencing data loss.

Microsoft's Your Phone developers have acknowledged that this is not the intended behaviour, though we wonder how such as easily detected issue could have slipped through. As CNET noted, some users reported that even using hard drive recovery software would not allow them to find more than a portion of the missing data. In the meantime, users who have already downloaded the update or are enrolled in programmes like Windows Insider should not proceed with version 1809 until Microsoft has released a fix.


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